***Please read this page, it contains important current information updated on July 22, 2020***
Our storefront at 289 Kingston Road East in will be open to the public on Friday and Saturday from noon to 5PM. The store will be limited to 1 customer and masks are required at all times, as such we will not be sampling. If there is already someone in the store, please take a number and wait in the comfort of your car until your number is called.
We are also changing our hours and operations such that the store will be closed on Sunday and Monday. We offer FREE local delivery on Wednesday and Friday or curbside pickup Tuesday to Saturday, from 11AM to noon, for all orders placed online.
Please note that staff are only in the store limited hours so the phone may not be answered. To reach us please try our new Messenger Cheesemonger bot to get help now.
Please read the following information to assist you in the ordering process.
Log in to our website and complete your Order.
After you submit your Order you will receive an email confirmation. This is not an Invoice, the costs are estimated and you will not be asked for payment information until your order is prepared. We will handcut, weigh and price your order to the size you requested.
Please include any special requests or instructions in the comments area of your order, including whether we should substitute or remove an item should it not be available.
Due to delivery carriers no longer providing delivery guarantees and after many failed deliveries, we have temporarily suspended shipping cheese.
You will be emailed an invoice once your order is prepared, usually the day before or the day of your delivery.
Payment can be made securely online with a credit card or by e-transfer to email@example.com
. Please ensure payment is made by noon on shipping day.
When payment is received you will be notified by email when your order leaves with an ETA for delivery. You can also track your delivery via the link included in this email.
Upon arrival our driver will knock or ring and leave the package at the door. If you wish to tip please use the add tip option on your invoice.
We take the health and well being of our staff and customers seriously. Our storefront had been closed to the public since March 19 and only reopened after masks were mandatory. We continue to employ additional sanitation protocols.
We appreciate your cooperation and continued support. We will continue to evaluate things and make changes as necessary.
You can access your past orders by logging in here
with the email you used at our point of sale. On a smartphone, click your username in the top right, after logged in, then Orders.
We currently offer free local delivery and we encourage you to generously tip on your invoice and we will distribute amongst all employees.
(Regular FREE local delivery to Ajax, Bowmanville, Brooklin, Courtice, Oshawa, Pickering, Port Union & Whitby. Maybe even Port Perry once a week. Complete the checkout process (you don't have to pay until we prepare your order) and we will see if we can bring the cheese to you)